Informal care is care that is provided by someone who is close to the care-receiver. It may include:
• care given by members of the care-receiver's household, relatives, friends, acquaintances, colleagues or neighbours which stems from a relationship between the care-giver and care-receiver; it thus excludes care and help provided by professionals or through organised voluntary services;
• support given by people because of health problems or disabilities, up to and including the terminal phase;
• support ranging from domestic help to personal care and support.
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